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Cayman Falls Shopping Plaza, 1114 B West Bay Road Grand Cayman
Two offices, one phone number
Hotel and condo guests on Seven Mile Beach get a free pickup on our Stingray City tours. Cruise guests walk across the street from the tenders.
Cayman Falls Shopping Plaza
- 1114 B West Bay Road, Seven Mile Beach
- Phone 345-945-6975, open every day except Christmas Day
- Free pickup along the Seven Mile Beach road for Stingray City tours
Our private dock is about a 4 minute drive from here.
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Waterfront Centre, George Town
- Right across the street from the cruise terminals
- Cruise passengers: 507-721-3229, 10am to 3pm EST on weekdays
- About a 15 minute drive to the dock
We are the only provider with an office right across the street from the cruise terminals, so you are guaranteed to find us easily. Your reservation confirmation gives you walking directions.
Open in Google MapsFrequently asked questions
Questions cruise and hotel guests ask most
Yes, as most of our business is from the hotels and condos we do offer pick up along the 7 mile beach road.
We are the only provider with an office right across the street from the cruise terminals, so you are guaranteed to find us easily. Your reservation confirmation from us will give you walking directions to our office, and there is a photo of the building (Waterfront Centre) and a map on our web site. If your ship anchors at Spotts instead of George Town, our bus meets you at Spotts.
We will not schedule you for a trip that will not work with your ship's schedule, and we have kept detailed records over the years so we know what time your ship's last tender will be.
If your cruise ship cannot stop here on its scheduled day, or arrives too late for you to take our tour, you will not be charged. If you need to cancel your reservation for personal reasons, please do so at least 72 hours in advance to avoid being charged. If your ship arrives on time and you do not show up for your tour, you will be charged. If the weather is such that our captain cancels our boat trip, you will not be charged, but we do not cancel for rain only.
You may book online by filling out the reservation form on our web site, or you may phone our office using one of the phone numbers on our 'Contact' page.
If you book online, you will be charged upon completion of your reservation. If you book by phone or in person, you will be charged when you check in with us on the day of your tour. However, we will need a credit card to hold your reservation either way.
